We understand just how important the safe shipping of your dog is. We are delivering to you a member of your family, and we will treat your dog like it was our own. While we know you would like your dog with you quickly, we have to comply with your destinations regulations which are in place for the safety of your dog.
We have nearly 5 years of experience of shipping to over 110 countries, worldwide.
Q1. WHEN WILL MY PUPPY BE SENT TO ME?
This is dependent on your location as different countries have different minimum age requirements for dogs to be be imported. However we never deliver earlier than 10 weeks of age for the health and happiness of the puppy. The age of entry depends on the minimum vaccination requirements, especially for Rabies which cannot be given until 12 weeks of age. Most countries require a months wait after the Rabies vaccination so 4 months of age is the earliest import allowance. There are a small number of countries where we can deliver at 10 weeks, such as the U.S.A, and some where it is 10 months, such as Australia. To know the exact requirement of age for your puppy to enter your particular country, please check the map above, or consult with our representative via available communication options.
Q2. IS AN IMPORT PERMIT REQUIRED FOR MY PUPPY?
Most countries do not require an import permit. Countries that do, include, but are not limited to the UAE, Australia, Bahrain, Kuwait, China, Saudi Arabia, Oman and Qatar. Import permits are required firstly to make sure the breed of dog is allowed, and secondly to ensure the dog has all the documents needed. We will provide you with all necessary information and documents to make it easy for you. We also offer assistance in most of these countries through our local partners.
Q3. WILL MY PUPPY HAVE TO BE QUARANTINED?
Most countries do not require you to quarantine. Those that do are mainly in Asia and include – China, Japan, Taiwan, Australia, New Zealand and Indonesia. These quarantines are mainly to make sure the dogs are disease free. Fortunately with our knowledge of minimum age regulations for every country, quarantines can be avoided in most cases, by having the dog happily with their breeder here until they are allowed to be imported.
Q4. HOW MUCH WILL IT COST TO SHIP MY PUPPY?
The cost of shipping depends on various factors, but the two most significant ones are: the size of the crate which your dog travels in, and the airline company. Size of course depends on your dog’s age and the breed. For a small breed the age is less of a factor, but for a bigger breed the older the dog as it grows, the greater the cost. Airlines prices vary by large amounts. Much like the cost of your flight tickets would depend on the choice of airline; the most expensive can be twice as much as the cheapest. As a default we will always offer the most economical option that we consider safe to ship with. You have the option to upgrade to any airline of your choice
Q5. DO YOU HAVE PARTNERS IN MY COUNTRY TO ASSIST ME WITH IMPORT?
For countries with more complex regulations we have local agents to help you even more with the process. These countries include Egypt, Qatar, Kuwait, Bahrain, Saudi Arabia, South Africa, Jordan and Australia. These local partners will help you to complete the entire import procedure and will in most cases deliver your dog to your home or let you go to their location (office, store, clinic) to pick up the dog. If a local partner is available in your country, we strongly advice to use our selected partner. We choose the partner with the best and most convenient system for you.
Q6. CAN YOU DELIVER PUPPY BY ROAD?
We can offer deliver by road within the USA. We will accept such requests if it offers a better, faster and more economical choice than the airlines.